How do I cancel my oder?
How do I change my shipping adress after placing my order?
You must contact our customer support team to change your shipping address. The delivery address can only be changed before the order is shipped. Unfortunately, you cannot update your shipping address yourself after the order has been placed.
Does SEYU ship worldwide?
We currently deliver worldwide, at the checkout you will be able to choose your shipping country.
How much do I pay for shipping?
We offer free shipping in europe.
What payment methods does SEYU accept?
We offer different payment methods. We offer credit cards and PayPal. At checkout you can choose your preffered payment method.
Why was my credit/debit card declined at checkout?
If your order attempt was declined, this can often be due to your bank. We suggest that you contact your bank or card-issuing company to ask if they have any kind of block on your card. If you receive another error message, please contact our customer care team.
How do I return an Item?
I want to claim a product, how?
Where can I try on SEYU glasses?
If you prefer to try on the glasses directly in a store (instead of blind ordering), the following options are available to you:
Are the sunglasses available in different sizes?
No, each model of glasses is unique and only available in a certain size. Within the collection, however, there are many different shapes and sizes, so there should be something for everyone.
Where are SEYU glasses manufactured?
The glasses are manufactured at a traditional company in the Italian Polontone. The production partner works exclusively for independent designer labels that not only have the highest quality standards, but are also consciously committed to sustainable production.
Do you also offer corrected lenses?
No, currently we do not offer corrected lenses.